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  • Report:  #191908

Complaint Review: Saveon Rx Inc. Safetrustprocessing NDApharmacy CCbasket Gerald C. Morris MD

Saveon Rx, Safetrustprocessing, NDApharmacy, CCbasket, Gerald C. Morris, MD ripoff -fraudulent, dishonest, deceitful, swindling billing practices Boca Baton Florida

  • Reported By:
    Altoona Pennsylvania
  • Submitted:
    Wed, May 17, 2006
  • Updated:
    Tue, May 23, 2006
  • Saveon Rx Inc., Safetrustprocessing, NDApharmacy, CCbasket, Gerald C. Morris, MD
    3350 NW Boca Baton Blvd.
    Boca Baton, Florida
    U.S.A.
  • Phone:
    866-259-7122
  • Category:

April 18, 2006 I ordered a prescription of Adipex

April 21, 2006 My card had been debited for the $135.00

April 24, 2006 When I could not get the status of my order at safetrustprocessing.com, I called 866-259-7122 and was told by the customer service rep Karen that their had been an error and I would be refunded in five days. I then allowed her to reorder the Adipex and rebill my card. I did receive the second order.

May 1, 2006 My card was debited for the second order $135.00, but had not been credited for the first. I called 800-209-4671 and was told by customer service rep Tracey that the refund had been done on 4/24/2006 and I should allow ten working days.

5/3/2006 I called customer service rep Candy again and was told that it wasn't refunded till 4/26/2006, give it a few more days

5/9/2006 I called customer service and was told that I need to be patient, when I said I was running out of patience and requested that I speak to a supervisor, I was told that Dee --- the supervisor was at a two hour lunch to try later.

5/17/2006 I still have not been credited the $135.00 I have tried every day since to call the the numbers I have 866-259-7122 & 800-209-4671 and also to e-mail all addresses which keep coming back DAEMON MAILER. Hopefully I wiil find information to help wit this!

Diana
Altoona, Pennsylvania
U.S.A.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

3 Updates & Rebuttals


Diana

Altoona,
Pennsylvania,
U.S.A.

My bank did credit my account

#4Author of original report

Tue, May 23, 2006

After reading the editors suggestion on how to get my money back into my account, I called my bank and explained the situation. Since it had been a month they ask me to come into the branch office where all paper work was waiting for me. I closed my debit account, signed three forms, and was on my way. There was a misc. credit to my account the next day! Thank-you editor!!!


Diana

Altoona,
Pennsylvania,
U.S.A.

My bank did credit my account

#4Author of original report

Tue, May 23, 2006

After reading the editors suggestion on how to get my money back into my account, I called my bank and explained the situation. Since it had been a month they ask me to come into the branch office where all paper work was waiting for me. I closed my debit account, signed three forms, and was on my way. There was a misc. credit to my account the next day! Thank-you editor!!!


Diana

Altoona,
Pennsylvania,
U.S.A.

My bank did credit my account

#4Author of original report

Tue, May 23, 2006

After reading the editors suggestion on how to get my money back into my account, I called my bank and explained the situation. Since it had been a month they ask me to come into the branch office where all paper work was waiting for me. I closed my debit account, signed three forms, and was on my way. There was a misc. credit to my account the next day! Thank-you editor!!!

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