Complaint Review: SBO-Online.org - Enhanced Services Billing Inc. AT-&T

I received my phone bill (AT&T) and found it was higher than usual, over double the amount.  When I looked things over, I did not understand Enhanced Services Billing, Inc# 888.288.3724 or The Billing Resource 888.296.8079. I was in shock from seeing these charges.

The first company I called was ESBI.  I was told I signed up for an online account.  I informed them that I did not.  They asked for my information and said that they would block future charges and the number.  I didn't understand the part about block the number.  It wasn't until I tried to call them back that I understood it.  It said for live action, call 1.800.877.TALK.  I was not able to reach them again.  I was given a confirmation number of cancellation to close account.  I was told that someone else at my address signed up for this online.  I informed them no one was authorized to use my number or charge my account since I am the owner of the number.

The second company I have not been able to get in contact with.  I tried calling At&t but it was Sunday and the offices are closed.  This charge is from The Billing Resource "Talent and More" totalling 42.49 monthly service fees 19.95 each and 2.59 in taxes. 

I think that our phone company would research such services before they would agree to bill through them.  You think with a name like At&t that a person could trust their own phone bill.  Not anymore, I am opening every bill and staying with paper.  To those of you that try to conserve, I am sorry.