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  • Report:  #981770

Complaint Review: SCANA ENERGY

SCANA ENERGY WWW.SCANAENERGY.COM Cancellation Fee! Past Contract Term Internet

  • Reported By:
    SCANA ENERGY SCAM — Locust Grove Georgia United States of America
  • Submitted:
    Fri, December 14, 2012
  • Updated:
    Fri, December 14, 2012
*UPDATE Employee: SCANA Energy Response
Did my 12month initial contract term, renewed for 6months.  Was into my 19  moanth and switched to Gas South.  Scana (Scama) slapped me with $100 cancel fee and would not change after speaking with customer service. 

Watch out, these guys are crooks!  Won't be going back to them, and trying to make aware!!

1 Updates & Rebuttals

Sandra

United States of America

SCANA Energy Response

#2UPDATE Employee

Fri, December 14, 2012

We apologize for any misunderstanding you may have received in reference to the early exit fee policy.  All marketers charge an early termination fee if you switch to another provider before the end of your fixed rate term.   I will be glad to review your old account with you.  You can follow us on Twitter, @scanaenergy, and DM a phone number or like us on Facebook, www.facebook.com/scanaenergy, and send us a privage message with your contact information.  SR^

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