Scanport, driver support , good luck, better luck hitting the lotto
I have been trying for several days now to get an up dated driver for a Scanport SQ 300, The Scanport Web sights are totally worthless, all of their " tech. " pages are down, it takes some kind of " pass word " to talk to anyone.
Absolutely no information on how to get a " pass word ", totally a dead end road..
Finally got a phone # from another source, then another, finally had 6 and all of those were worthless.
Got an Email address, then another , and a few more,, all of those are worthless.
Seems to me no one in that company has a clue of where they are at , but I sure know where they can go.
I don't know if I am satisifed with their product or not, after almost 2 yrs still haven't got it to work .....
This is not a new thing , I have given up several times and tried again. Fineally had enough.
Gary
Nashville, TN
1 Updates & Rebuttals
Ashley
City of Industry,California,
Scanport Driver Info
#2UPDATE Employee
Wed, April 10, 2002
Sorry to hear about the trouble your experiencing in locating a driver for your Scanport SQ300 scanner. Technical assistance is solely handled through email which is Tech@Scanport.com. The sq2.48 and sq2.50 drivers for windows nt, 95, 98 and 98se are available at ftp.scanport.com/scanport/drivers. For
newer operating systems a compatible driver cab be obtained from the following links:
Windows Millennium: sw2.54 driver from
http://www.support.microtek.com/~admin/pcc3.html
Windows 2000 or XP: sw2.60 driver from
http://www.support.microtek.com/~admin/pcc3eppXP.html.