Complaint Review: SCBN

I responded to a telephone solicitation:  Very high pressure while assuring I was not making any committment until completed and returned the signed documents which would be mailed to me.

Before the documents arrived I called back and advised Brad Williams I did not want to enroll; it would be cheaper to use generic brands from local pharmacy.

He said to return the "packet" which I did, marking it, unopened, "RETURN TO SENDER".

They began billing me - once 8/24/2009 and again 9/24/2009.  I contested the charges, following the procedures outlined by the credit card company.  I also contacted Brad Williams and advised I had no intention of paying their charges.

The charges were removed.  I was advised by the credit card company SCBN claimed the charges were correct, that they had offered the service, I had provided my MC credit card number and they would not accept a cancellation over the phone. . . it had to be in writting.  Since I did not subscribe in writing, I refused to buy in on their excuses.

I returned additional forms received from Master Card reaffirming the charges were not legitimate.  All they did was put the charges back on my card and charge me a 29.00 late fee.  That too, is being contested.

I have again contacted the Master Card Credit Card company to advise of the situation.  I have left a phone message for Brad Williams that if they do not issue credit immediately I will go to the expense of paying a lawyer and I will fill suit against the company for fraud.

I see there are numberous other postings describing similar experiences to mine.  I hope this posting will help secure satisfaction.