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Scholastic The NBK Encyclopedia rip-off! I was sent a book of encyclopedias after telling them I was not interested. Jefferson City OtherMO
It was one evening I got a phone call that was giving away "One free encyclopedia" I told them I wasn't interested. The lady on the phone said " Oh, it's absolutely free. No stings attached" I told her "Because I don't want the offer of the encyclopedias, but if there's no stings attached I'll take that free encyclopedia."
Now, I just received this heavy box of encyclopedias, that I don't want and can't afford to mail it back.I don't see any phone number on the bill they just sent me so I can talk to them. I'm just a single mom on social security trying to make ends meet. That now is appected to pay $ 479.15. Money I don't have. It's not right!!
Thank you,
Maribel
Round Rock, Texas
U.S.A.
1 Updates & Rebuttals
Maribel
Round Rock,Texas,
U.S.A.
5-10-05 Bad Business ..I feel taken
#2Author of original report
Fri, May 20, 2005
I feel taken advantaged of.I just got off the phone with a bill collector for Scholastic books. Scholastic books has turned over my account to a bill collector. After calling a number of times to Scholastic and having to leave massages. I even tried e-mailing them. I never got to talk with anyone. I was told by the bill collector that I had 60 days to return the encyclopedias. In was never told I had 60 days. I tried leaving massages about not having the money for postage and It beening very difficult for me to carry and pick up the box. I kept looking over the bill sent with the box. It does not say a word about what you should do if you don't want them as most packages have. Now, they won't take them back regardless the reason. the bill collector says I made a payment for $12.95. Well, this payment was for some fun reading offer that comes with toys that makes it fun for your kids to read. I always send back the payment that cames on the small box. I had just canceled this offer about the same time I was having to deal with this encyclopedia. I don't understand why they would take the payment for one account to pay for the other account. What can I do about it?