Complaint Review: Scooter Movies Shop

I placed a movie order mid-March 2013 and received a confirmation email and order number immediately. In addition, they charged me in full that same day.

I had not received my movies, nor an order update even after the "up to 6 weeks" their website says it may take, so I emailed to ask about my order. Within just one day, a polite email indicated that he was "not a scammer" and just slow to get my movies out, but that they would be shipped shortly.

That was the last I've heard from them and they have not responded to any of my other emails.

I am now working with my Credit Card company in hopes of recovering my loss. But this is difficult because I've learned that most credit card companies (including mine) have a only a 60 window to challenge charges.

Because Scooter say it may take up to 6 weeks, and then replied politely at first, it all seems like a ploy just to get past that 60 day mark.

Based on my situation and all of the other complaints I'm now finding in reviews, "Scooters" is sure sounding like a scammer.