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  • Report:  #728276

Complaint Review: ScooterMoviesShop.com

ScooterMoviesShop.com did not send a DVD I ordered but took my payment, Internet

  • Reported By:
    kdetour — Glebe Other Australia
  • Submitted:
    Thu, May 12, 2011
  • Updated:
    Sat, June 08, 2013

I bought a DVD from ScooterMoviesShop.com - (Powered by CubeCart). I got an email that they received my payment but I have not received my DVD. I have since sent several emails to which they don't reply.

3 Updates & Rebuttals


Rusty0

San Jacinto,
California,

I also placed an order with a successful charge to my credit card

#4Consumer Comment

Sat, June 08, 2013

I placed Order No: 130324-175121-5588 with scootermoviesshop.com. Subsequently I sent emails and never received a response. After waiting a month without receiving the items or email responses I obtained the shop's phone from my credit card bank. No one would answer the shop's phone when I called. I filed a dispute with the shop at my bank. The bank responded that they could contact no one a the shop and I got my money back.


kdetour

Glebe,
Other,
Australia

Response

#4Author of original report

Sat, February 04, 2012

Like I originally said, they took my payment!

This was a long time ago and if all they can say is that my credit card was rejected then they are lying, so what is the point of continuing this after so long?


Scooter Movies Shop

Gainesville,
Virginia,
United States of America

Order didn't ship due to declined credit card

#4REBUTTAL Owner of company

Fri, February 03, 2012

This order did not ship because the credit card was declined.  Payment was never received.

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