scootworks 106-108 & 114 E. Vance St. - Zebulon, N.C. 27597, Refund not received for part returned as per their return policy Zebulon, North Carolina
I purchased an item. I needed to return it. I called for the RMA number. Sent the item back USPS requiring a signature upon receipt. Theye had the item in their possession since 12/8/11. I have been given the following excuses. Holidays, software upgrade gone bad, people catching up. As of 1/15/12 I have not received the refund.
This links shows the track record of the company and I wish I would have looked before dealing with them.
http://www.bbb.org/raleigh-durham/business-reviews/motorcycle-part-suppliers/scootworks-in-zebulon-nc-90007308/complaints
Also note that I am a NC resident, where scootworks operates out of. Here is the link to the NC Attorney Generals office where you can submit a complaint online.
http://www.ncdoj.gov/consumer/2-2-12-file-a-complaint.aspx
1 Updates & Rebuttals
Terri Breakey
Fair Haven,Michigan,
United States of America
We had same problem
#2Consumer Comment
Tue, January 24, 2012
Hi! We have had the exact same problem with Dave however we have been dealing with this since October. If you wouldn't mind, can you email me at (((ROR redacted))) as I have some quaetions for you?
Thanks!
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