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  • Report:  #1353438

Complaint Review: Score Sense

Score Sense Spoke with a Juan in September amd spike with wanda today I was notified by my bank in September 2016 that my account was negative and Scoresense was taking $39.95 for the last 3 months. I contacted them immediately and was told they would cancel account but no refund because i could not give them a Username & Password because i did not create account. I have a great bank and usually know my score, I did not open this account. Today I get a call from bank that my account and all my childrens accounts have been frozen. Scoresense has charged my account 6 or more times at $39.95. I have been unemployed for months and they have robbed me and hurt my credit. Dallas Texas

  • Reported By:
    GERI — Clinton Iowa USA
  • Submitted:
    Thu, February 02, 2017
  • Updated:
    Thu, February 02, 2017

 My account has been charged more than 6 times at 39.95 I called 4 months ago and was told it was cancelled but no refund issued because I did not know the username and password for the account i didnt make. The bank recently called and my account is almost $200 negative and they froze my kids accounts. I demanded a full refund and have not heard back. I speak to someone different every time and all emails are no reply. Yes they have my debit card number but security questions and my address do mot match their records.

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