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ScoreSence Scammerss, fraudulent!! Internet, Internet
I was looking for a place to look at my credit scores. It charged a dollar and they said they would send me an email with a member ID if I decided to keep their services Never recieved an ID but they billed my debit card for 5 months. I am really not sure what services they provide since when I called them they apparently had a crazy email address. So for 5 months I was charged for a service I could not use! I was told at first they would refund my money but now they will not. These people are big scammers, and they say that their office is located in the Dallas Metroplex area. So I guess Monday I will file in small claims court against them, they have left me no other choice ( didnt even bother to offer some free months). I asked to speak to someone that made the decisions to refund or not and they refused. Even refused to allow me to give them my phone number. Big Big time scammers!!!!! BeWARE!!!!!!!! THEY WILLING TAKE YOUR MONEY BUT OFFER NO SERVICES!!!!!!!!!
1 Updates & Rebuttals
Ken
Colorado,USA
Here are their Terms of use link at the bottom of their order page...
#2Consumer Comment
Sat, March 31, 2012
8. In order to use the Sites and the Services, You must provide the following information:You must provide valid debit or credit card payment information at time of enrollment in Subscription Services, or at the time of purchase of Transactional Services. We will verify your debit or credit card information before processing your order, including performing an authorization in an amount up to the stated monthly membership fee for all Subscription Services, and/or all fees associated with the purchase of Transaction Services. The authorization amount may count against your debit or credit limit. For Subscription Services which include a free-trial period, if you do not cancel your free trial within the free trial period, you will be charged at the monthly rate in effect at that time for the Subscription Services for which you enrolled. Your debit or credit card (including, if applicable, as automatically updated by your card provider following expiration or change in account number) will continue to be charged each month at the applicable monthly rate unless and until you cancel the Subscription Services. IF THE SERVICES YOU CHOOSE INCLUDE A FREE-TRIAL PERIOD, YOUR FREE TRIAL PERIOD IS MEASURED IN 24-HOUR DAYS. FOR EXAMPLE, IF YOU SIGN UP FOR A 7-DAY FREE TRIAL PERIOD AT 10:00 A.M. ON MARCH 1, 2010, YOUR FREE TRIAL PERIOD WILL EXPIRE AT 9:59 A.M. ON MARCH 8, 2010.You may be required to provide your social security number and other personal information, such as previous addresses, employment, and other names, so that your identity can be verified in order to use some Services.You must provide true, accurate and complete information about yourself as prompted by the applicable form(s) for the Services and, for Subscription Services, to promptly update your information if and when it changes. If you provide any information that is untrue, inaccurate, or incomplete, or we have reason to believe that such information is untrue, inaccurate, or incomplete, we reserve the right to terminate your subscription or void your transaction.
9. Important Information regarding your authorization to charge your credit or debit cardBY SUBMITTING YOUR ORDER, YOU AUTHORIZE US TO CHARGE YOUR CREDIT CARD OR DEBIT YOUR BANK ACCOUNT THE STATED ENROLLMENT OR TRANSACTION AMOUNT AND/OR PROCESSING FEES AND FOR SUBSCRIPTION SERVICES ONLY, THE STATED AMOUNT PER MONTH AFTER YOUR FREE TRIAL HAS EXPIRED. Your enrollment in Subscription Services will continue month-to-month unless and until you cancel or we terminate your enrollment. If you purchase additional Services, they will be billed to the debit or credit card provided to us during enrollment.
It's important to read this information BEFORE providing your payment information.
How did it take 5 months to discover they were billing you.
If you haven't cancelled yet, do so ASAP or they'll continue to bill you.
Filing in small claims court will get a response from them in the form of their Terms of Use.