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  • Report:  #1111697

Complaint Review: ScoreSense

ScoreSense.Com ScoreSence Charged my account for 570 dollars in 19 months 4447 North Central Expressway Texas

  • Reported By:
    Nagesh — Redmond Washington
  • Submitted:
    Mon, December 30, 2013
  • Updated:
    Thu, January 02, 2014

In a shokcing incident, I realised that ScoreSence.com is chargning me for last 19 months with 29.95 dollars per month. I never relalized this before, as I haven't paid attention so closely to identify this is a fraud transaction.

I got a pop up saying that my credit score will be told for $1 or kind of similar advirtisement in 2012 June. I was curious to check score, as I was plannig to buy a car. It was okay, if they charge $1 for that.

But thereafter everymonth, they are charging me $29.95 per month without sending me any invoice to my account with the statment what thye have charged me for the month.

I called customer care 4 times (Not once, twice, thrice !!!). They refunded only 4 months amount back, but they are not returning the remaining months. Everytime they say, we are placing a request with credit team, after two days,  I recive a mail, saying that this is 'Not Approved'. I never accessed my scoresence account and never had plan to subscribe to them.

Overall they trapped me into that. I can cleary see this is a kind of an organised crime. Not sure if there are any laws to prevent such financial fraud activities. Even if you buy a candly, you get a bill in the store, when someone charging you $29.95 on monthy basis, why don't they send us bill.

1 Updates & Rebuttals


ScoreSense

ScoreSense

#2UPDATE Employee

Thu, January 02, 2014

Hi,

 

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns.  Our agents are available during the following hours:

 

Monday through Friday, 8AM to 5PM CST

 

We look forward to assisting you.

 

Thank you,

ScoreSense

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