Complaint Review: ScoreSense

I found this fraudulent company on the Internet, which offered a "free credit report."  They charge you a "refundable $1.00 fee."  But they don't tell you that you're on a 7-day trial period for some nondescript credit monitoring services.

After paying the $1.00 fee, the ScoreSense website gave me an error message when I attempted to access the reports.  I called their support line, and they said they'd look in to it and notify me when the problem was fixed.  After not hearing from ScoreSense for 4 days, I called back and a representative (Alexandria) said she would open a ticket to give to their technical people. 

On the same day I received an email from ScoreSense stating that my refundable $1.00 fee had been credited to my bank account.  When I checked my bank I discovered that ScoreSense had debited my account for an additional $29.95.

Nobody ever said anything about a trial period for anything, or any charge for anything.  

I called them on Arpril 13, 2011 and they agreed to cancel my "account" but at this stage, I didn't trust them to do anything they stated.  Luckily I have a good bank and they handled the claim for me and I received an immediate credit back to my account. 

So DON'T use ScoreSense!  Don't agree to their terms and don't give them your credit card information, because these people are the consummate Internet scam artists, and they perform a very slick act.