Complaint Review: ScoreSense

Dear Customer care at scoresense.com,

Please note that I am not satisfied with your decision to refund only 2 months  as you have taken money out of my
account for the past 15 months  or $450. This is outrages coming from a company who is supposed to "protect identity theft and monitor credit fraud" I do not know who gave you that right. Your company never had authorisation nor had my Birth date or Social Security number as stated by your employee #810 Angel  on my past conversation with your customer service on February 28,2013 along with recordings of the conversation by Capital One Bank Fraud dept on the line  and myself who also
recoded the  entire conversation where it was confirmed you never had  personal information other than th regular name and address but you still went ahead into my credit card bank account and retrieved each end of the month $29.95 fraudulently.
Beside filing for fraud on your site at fraud@scoresense.com  I also filed on IC3.com a government reporting agency and  I will also go to the attorney general of my state in New York as well as the BBB to file a complaint and go viral on the Internet to make sure that the public is alerted of your practices, It is a shame that you can take advantage of citizen in this matter especially with the type of technology we have which could have prevented you to take money out of my credit card
account  ,you never had an authorization or an agreement, thus  without my knowledge since October 3 of 2011. In am indignated and will make sure the public knows about this.