Complaint Review: ScoreSense

Score Sense is a scam. i had no idea what i was getting into until after my account was charged $29.99.



I went online to view my yearly three credit reports, and made sure that what i was looking at was NOT any service with a trial period. Sure enough i ended up with a scoresense service unknowingly. No email, No warning saying you are signing up for something, nothing.



I called to cancel and get my refund. they tried to sell me more stuff, and after arguing that i was not interested, they told me they had to "submit a request" for my refund. not only that but the reason i didnt get any email from them before is because gmail sends their address straight to spam.



after i submitted my request for a refund, i received an email saying it was being processed.(Ha! straight to my inbox without touching any settings.) then today i get an email again saying my request was denied because im outside of my trial period.



I called them back determined to talk to a supervisor or the owner if need be. they put me on hold to transfer the call, but before i even talk to the supervisor, they come back on the line and say that my refund was granted and i should see it in 3-5 business days, starting monday.



so now i'll just have to wait and see if it really was that easy, or if this is more scamming.