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Scottrade Unprofessional, stupidity, illogical, big egos St. Louis, Mo. Nationwide
Eugene Office Manager made disparaging comments about myself in repeated internal emails. I just happened to have discovered one of the emails because he sent one to me in error. The email I saw was a continuation of prior communications.
Repeated incompetence and ego-protection as relates to a promotion. I was repeatedly told if I deposted $10K I would not be able to withdraw any of it while in the duration of the promotion period. I tried to make t clear to them how preposterous that was as if my account increased appreciably such as climbing $20K, I see no reason why I couldn't withdraw an amount so that my account balance would still be at least $10K more than it was just prior to participating in the promotion. Even reading the wording of the promotion it said this.
However, one person after another and one in particular kept arguing with me about it and saying I was wrong. It turns out I was correct and then all the ego-protection occured such as "We were apprised of the promotion in a meeting but we didn't read the details". LOL. Oh come on! How about once reading the details as I did? It still couldn't click in their minds so they had to have a pow-pow to make certain they knew what they were talking about?
Well, going through this muck got me so angry and depressed, I missed one of the few times the market wasn't being manipulated up and missed a trade that is currently at a price nearly half of the opportunity I would have had had I not been put through so much muck! For an active trader and one who is far on the correct side of fair value for this masked depression, that one missed trade opportunity makes for an untold compounding effect and I have not recovered yet, even after 5 months.
And so not only did I miss my trade from dealing with all the incompetents and goign in circles and so often the stupid employees were arguing with me and even to the point that they were making disparaging comments about myself when they were the illogical and stupid ones, it infuriated me so much I could hardly function. I just couldn't beleive that such highly paid individuals could screw up so badly. I am out from gettig the promotion, out from the badly needed trade that I get few opportunities ever in making, and I had to leave the company which caused a big hassle and problems in dealing with a new interface causing just one more missed trade that I wouldn't have missed otherwise.
Scottrade is stacked with incompetents and when you have a branch manager sayign crap about you, it does not make for a porfessional operation.
Stay far away from the Scottrade Circus Operation.
http://scottradecircus.blogspot.com/