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  • Report:  #703130

Complaint Review: Scottsdale Capital Advisors

Scottsdale Capital Advisors Justine Henry, John Henry, Nick O'Neil, Timothy Scarpino Normal commission charges were $8.50, they charged $1094.34 Paradise Valley, Arizona

  • Reported By:
    Jim — Laguna Beach California United States of America
  • Submitted:
    Sat, March 05, 2011
  • Updated:
    Sun, March 06, 2011
  • Scottsdale Capital Advisors
    7170 E. McDonald Drive, Suite 6
    Paradise Valley, Arizona
    United States of America
  • Phone:
    480-603-4903
  • Category:

In less than two years, I made over 800 trades with one of their broker reps.  The day after they terminated the rep, I placed two trades, each for 1000 shares.  This was with the newly assigned broker rep.  One trade they charged $8.95, the second they charged $1094.34.  They claimed the higher fee was because I called in the trade as opposed to placing it on line. 

Previosly I had called in many trades and was always charged the normal fee.  The new rep never told me about any exorbitant fee or certainly I would not have placed the trade.  When I discovered the amount charged, I assumed it was just a simple typo type mistake.  After making several calls to resolve the issue, I was told that the higher fee was correct and that was what they were going to charge me.

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