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  • Report:  #1325780

Complaint Review: SDWheelCorp

SDWheelCorp Steve's Discount wheels, Directline Wheels Salesperson sold me wheels for 2016 Range Rover Sport. When they arrived and did not fit, they refused to take wheels back. Total bulls*** company. Carol Stream Illinois

  • Reported By:
    shane_mc — Jackson Tennessee USA
  • Submitted:
    Thu, September 01, 2016
  • Updated:
    Thu, September 01, 2016
  • SDWheelCorp
    615 Kimberly Drive
    Carol Stream, Illinois
    USA
  • Phone:
    1-800-317-0483
  • Category:

Called to order wheels for my wfie's 2016 Range Rover Sport.  Talked to a saleperson and told him i needed black 20" wheels for her specific vehicle.  He recommended Autobahn 20" wheels, and although he was a jerk, I still ordered the wheels.  I even ordered some black lug nuts.  The wheels were delivered in a timely manner and I took them to be installed.  They test fit the wheels on the front, mounted them and balanced them, swapped over the tire pressure monitors etc.  Got to the rear tires and guess what, they DON"T fit.  So I'm out $160 for remounted the tires back to the original wheels and have two unopened wheels.  

Like anybody else, I called and explained that the wheels specified for my wife's vehicle by their company don't fit and I'd like to either exchange them for some that ACTUALLY fit or return them and get a refund.  These guys drag on for weeks, hang up on me, leave me on hold for hours, won't return my emails, and finally send an email saying they won't take back any of the wheels, even the two still in the original box.  SERIOUSLY!  I've bought tons of wheels and tires and this is the absolute first time I've encounted a problem where the seller refused to do ANYTHING!  If you say the wheels will fit and they don't, how in the world does it become my problem.   

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