Complaint Review: Search Quarry

 On Search Quarry web page it offers a 5 day trial period for $2.95 which I paid through my PayPal account. Once the payment cleared I started searching names but their search engine turned nothing up. I read further below the page why nothing turned up according to them. Stuff about records being not digitized or records being expunged or not available for public viewing. Then I figured I search my own name because I had a few run ins with the law. Last one landed me 6 months in jail and a felony as a ever lasting souvenir. Very public those records as work for me is extremely far and between. Still nothing? I went through every corner of the web site did ever search possible with no luck. What I did find was a check list of things I should already have in my 5 day trial period. With a green banner which read premium and if I wanted this service I need to pay more. The customer service could help only 2 days later though. So I went with their phone number instead. I called several times which lead to instant elevator music then a swift click. No mention of a wait or how many people ahead just music & click. Finally my call started ringing but this went on for a pretty long time. It was a answering machine and they would get back to me when time deemed appropriate.