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  • Report:  #1283882

Complaint Review: SEARS/Briggs&Stration

SEARS/Briggs&Stration More Junk from Sears... Fayetteville North Carolina

  • Reported By:
    G. West — Spring Lake North Carolina USA
  • Submitted:
    Mon, February 01, 2016
  • Updated:
    Mon, February 01, 2016

In Aug 2014 I purchased a powerwasher from the Cross Creek Mall Sears, located in Fayetteville NC.  I've always bought my tools and yard items from Sears.  I trusted the Name.  I brought the power washer home and used it.

No problem.  A couple days later I pulled it out and used it for the 2nd time. No problem.  About a week later I pulled the power washer out of the tool shed and I could not get it to crank.  After several attempts to get it started I called Sears.  

I was not happy with the item and asked about returning it.  No can do.  You can bring it in and we will ship it out to have it repaired. To make a long story short, I took the item to them. They sent the power washer out.  I got it back in Dec 2014.  Not really much I can wash in december outside here so it sat in the tool shed until the spring of 2015.  When I did pull it out and try it for the first time guess what?  It did not work.  I paid $600.00 for a (P.O.S.)  I WILL NEVER AGAIN BUY ANYTHING FROM SEARS. DO NOT TRUST THEM OR THE CRAFTSMAN NAME.

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