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  • Report:  #1267779

Complaint Review: SEARS.COM

SEARS.COM SEARS USES UNREPUTABLE MERCHANTS Internet

  • Reported By:
    TC Reports — Moreland Hills Ohio USA
  • Submitted:
    Fri, November 13, 2015
  • Updated:
    Fri, November 13, 2015

I ordered am electronic device using SEARS.COM. They apparently use anyone who wants to be a vendor. The item was nevre delivered, SEARS does not have a number to call, the vendor is not identified and there is no email address to use. The only way to contact SEARS about the order is via Chat. They told me they don't know if the item will evre ship and cannot contact the vendor. They gave a the vendor's phone numbe and I got a personal VM, with some guy who sounded half asleep. No call back. Sears refuses the refund my money, so I had to file a dispute with my credit card company, another waste of my time.

 

Sears charged my card the day I placed the order, but never checked to see if the item did or would ship. That is not even legal. STAY AWAY FROM THIS SITE!

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