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  • Report:  #306119

Complaint Review: Sears

Sears, Donald went in for a flat tire. told him I only wanted one, Donald told me he could get me 2 tires not one and that I was being difficult for requesting the one tire . I asked for sup, he told me that one was not available and that I had no choice in the matter and that it was sear's policy that required that I buy two tires and not one. I was forced to buy 2 that night and at the price I did not want. North Charleston South Carolina

  • Reported By:
    ladson South Carolina
  • Submitted:
    Tue, February 05, 2008
  • Updated:
    Tue, February 05, 2008
  • Sears
    Northwoods Blvd
    North Charleston, South Carolina
    U.S.A.
  • Phone:
  • Category:

went in for a flat tire. told him I only wanted one, Donald told me he could get me 2 tires not one and that I was being difficult for requesting the one tire . I asked for sup, he told me that one was not available and that I had no choice in the matter and that it was sear's policy that required that I buy two tires and not one. I was forced to buy 2 that night and at the price I did not want. I was upset. Had a migraine and had repeatedly asked them for the tires that were on sale for 39.99. they claimed they were not available and that the next best tire was a tire for 74.00. I spoke with another person who said that I could just buy the one tire and then she put the order in. came back and was told that she was new and didn't know that I couldn't get just one tire? These people are a big scam and I'm filing a complaint with consumer affairs and requesting the amount be refunded back to my card. I was told that this was company policy but no one could produce the information.

Lm
ladson, South Carolina
U.S.A.

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