Complaint Review: Sears

I bought a Home Theater System on sale and they were out of stock of that product. I was told that it would be less than two weeks if i ordered it and had it delivered.

After talking to the salesman and manager of the electronics department decided to buy the home theater system. I even asked if the sale price was acurate because the original price was alot higher. The manager said that she checked the price 3 times and it was correct, and if i bought it they could not change the price when i came to pick the item up.

One week went by and I got a phone call that of course was a recording. The recording stated that my order was cancelled due to the item no longer being available.

I called the store that i purchased the home theater system and the person there said that it was cancelled due to a pricing error.

Jessica
lacon, Illinois
U.S.A.