Complaint Review: SEARS HOME CENTER FARMERS BRAHCN CTR

SEARS HOME CENTER SERVICE RIP-OFF T.V. STILL FIRE HAZARD!

THE ZENITH PROJECTION T.V. WAS NOT SIX YEARS OLD WHEN THIS COMPANY STARTED WORKING ON IT. THEIR PARTS WERE SUPPOSEDLY GUARANTEED FOR ONE YEAR.

THE T.V. WENT OUT TWO MONTHS AFTER THE PARTS WERE INSTALLED AND IT WAS ALSO ON THE RECALL LIST. FOR EACH VISIT(4 TIMES TO BE EXACT)SEARS HOME CENTER CHARGED ME OVER $300! EVEN THEIR LABOR WAS TO BE GUARANTEED FOR 90 DAYS.

SEARS HOME CENTER WOULD NEVER ACKNOWLEDGE THAT THE NEW PARTS WERE THE PROBLEM. I AM VERY ANGRY THAT SEARS HOME CENTER KEPT BLEEDING ME FOR MORE AND MORE MONEY (EACH VISIT OVER $300 UNTIL THE SUM THAT I HAVE PAID IS NOW WELL OVER $1000.)

ON THE LAST VIST IN MARCH THEY REPORTED I'D HAVE TO PAY AN ADDITIONAL $1200 TO FIX THE T.V.) I BEG YOUR PARDON BUT THE MAIN PARTS ARE SUPPOSEDLY UNDER WARRANTY. ALSO REPAIR PERSON FROM SEARS HOME CENTER POINTED OUT THAT THE TV WAS DRIPPING A BROWN LIQUID. THAT "BROWN LIQUID" WAS THE REASON THE T.V. WAS RECALLED IN THE FIRST PLACE. IT WAS A FIRE HAZARD! NO ONE APPARENTLY FIXED IT. I WANT MY MONEY BACK! THE T.V. IS
STILL OBVIOUSLY A FIRE HAZARD.

THEIR ONLY CONCERN WAS TO GET A $300 - $400 PAYMENT EACH VISIT. THIS IS WRONG. THIS IS A RIP-OFF!

MAJKP@prodigy.net
iW3-30