Complaint Review: Sears Home Services

Sears Home Services was found in the Warsaw, VA yellow pages under APPLIANCES-MAJOR-REPAIR. I called 877-587-1992 for a serviceman to come to our house to put a new belt on our Kenmore dryer. The serviceman made the repair, gave me a bill, and he was immediately paid $162.57 with a check on August 4, 2016.

Then, I received a bill for $162.57 from the National Claims Center. My wife found the original check, after the rain, in the driveway gravel, where it was dropped by the serviceman. We had the phone number for the service and I called the number three times to tell him he had dropped the check in the driveway. 

The National Claims Center Invoice date was 9/6/2016. The National Claims Center bill was post marked on September 8, 2016 , but requesting payment by September 6, 2016 "to avoid late charges". I did not receive the bill until after September 8, 2016, so it is impossible to pay the bill by September 6, 2016.

I quote exactly the the following from the preprinted invoice form:

"THIS LETTER IS AN ATTEMPT TO COLLECT A DEBT. ANY INFORMATOIN THAT YOU PROVIDE TO US WILL BE USED FOR THAT PURPOSE."

Notice the misspelling of the word, INFORMATOIN. And, what is "attempt" to collect a debt mean? I called billing at the company and I asked why they didn't simply sent their own bill, and they said they always bill through the National Claims Center.

I read other complaints about this company about double billing.