Sears Home Services Horrible customer service Internet
0 Stars is too many for this company. This organization SUCKS!!! The DC metropolitan area is currently experiencing a heat wave. My 97 year old father has a maintenance contract on his air conditioning unit. The unit went out yesterday. When he called for service he was told they could be out to fix it next Wednesday, a week later. It was 95 degrees with a heat index over 100 and Sears wants a 97 year old man to go without AC for a week. What a HEARTLESS piece of crap company? After hearing about this I contacted Sears myself to discuss with a Manager and was transferred 9 times. Each person I spoke with was more clueless than the person before them. No wonder they are failing!