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  • Report:  #708797

Complaint Review: Sears

Sears Kenmore Kenmore Black 22.1 cu ft top freezer refrigerator (6937) -- PLEASE DO NOT BUY THIS REFRIGERATOR Hoffman Estates, Illinois

  • Reported By:
    Jonathan — Vienna Virginia United States of America
  • Submitted:
    Mon, March 21, 2011
  • Updated:
    Mon, March 21, 2011

Kenmore Black 22.1 cu ft top freezer refrigerator (6937).  This refrigerator is defectively designed.  I have had this refrigerator for about 7 months and it is has broken down 4 times.  The defrost drain freezes over.  Then the water backs up and ices, causing the fan to seize up.  Sears tech has been unable to fix this and tried leaving a wire in the drain, attached to the defrost element, to keep the drain from freezing over.  Of course, this did not work.  This refrigerator is made by LG not Sears/Kenmore.  This is an absolutely awful product.  This refrigerator is a big, black paperweight in my kitchen.  I am going to have to buy a new refrigerator that actually works.  Thanks, Sears for ripping me off.  I am an idiot for trusting your Kenmore name and paying you $800.

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