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  • Report:  #1106425

Complaint Review: Sears Parts Direct

Sears Parts Direct If you order parts for your Sears or Kenmore items they play a game and try to sell way overpriced replacement parts Internet

  • Reported By:
    Pat — Great Valley New York
  • Submitted:
    Thu, December 12, 2013
  • Updated:
    Mon, March 21, 2016

If you make the mistake of buying anything that will need replacement or repair parts from Sears you get to play a game. You are sent to Searspartsdirect and they give you a price 4 times what it will cost you fro anything from filters to mowing decks. When you state that the price is outrageous all of a sudden they can do better. They will lower the price for you if you are still interested. Your best bet is to go online and search for the part, you will be amazed at the savings. I used to love Kenmore items but if they are not going to stand behind the products I will buy elsewhere.

1 Updates & Rebuttals


cbmiapia

Kingsland,
Georgia,
USA

Same issues as you

#2Consumer Comment

Mon, March 21, 2016

This place is a report. Their parts prices are higher then buying an item new.. We were buying parts for an oven. 2 parts cost more then it would if I bought a brand new oven.  They are insane and they wonder why they are losing business 

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