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  • Report:  #411576

Complaint Review: Sears

Sears Price Match "Local" - Definition of local? Jersey City New Jersey

  • Reported By:
    Bayonne New Jersey
  • Submitted:
    Tue, January 13, 2009
  • Updated:
    Wed, January 14, 2009
  • Sears
    Newport Centre Mall, 50 Mall Drive W.
    Jersey City, New Jersey
    U.S.A.
  • Phone:
    201-420-5357
  • Category:

I went into my local Sears to purchase a Samsung LN40A650, with print outs from two, what I consider local, stores, both with real physical store fronts, and they have both been in business for many years.

Adorama and Beach Camera both have prices lower than Sears by $400, both offer free shipping, and I pay tax no matter where I get it from.

the in-store sales person told me he couldn't authroize it and I was told they would not match their prices, but I could call the store manager.

I called the store manager and found that his definition of local meant in the same city.

I've contacted Sear's HQ and await a response.

Joe
Bayonne, New Jersey
U.S.A.

1 Updates & Rebuttals


Joe

Bayonne,
New Jersey,
U.S.A.

Sears Corporate comes through

#2Author of original report

Wed, January 14, 2009

Well, I received an email back from Sears Customer Service and they will honor the price I presented.

I have to order online to get the price match though.

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