Complaint Review: Sears

I purchased several items on black friday at sears on november 26 of 2008. I went home and immediately attempted to put in my rebate submission online, at which point I was told I had to wait 30 days to enter my submission. Thinking that was very strange I sent an email to sears to make sure I understood it correctly, they assured me it was standard policy.

Finally I enetered my submission, provided information from my rebate receipts scanned the UPC, and followed the instructions to the T. ( working in tax law for the US governement I understand the importance of each word in the documentation) I checked the status at least 2-3 times in the following 2 months, to only receive an automated response. Today 4/19/2009 I finally received a response that read I was not eligible for the rebate, for more information visit the website. I check the website and it says no information is available.

So after 5 months of crossing my t's and dotting my eyes Im still not eligible for my rebate, this is REDICULOUS. I assure you I am in contact with a local new station in buffalo ny, and they will do an investigative report on shady practices, I will not allow others to be hosed by this horrible company, and you can guarentee there will be picketing with my friends and family, and informative packets being held out on the black friday ads, in an effort to having them blacklisted for black friday ads oin the internet community. I will personally pay for adds to show the deceitful practice they follow. Its apparent they dont care about their customers.

Nick
lancaster, New York
U.S.A.