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  • Report:  #589358

Complaint Review: Sears

Sears Sears.com surcharg Internet

  • Reported By:
    John — Westminster California United States of America
  • Submitted:
    Sun, April 04, 2010
  • Updated:
    Sun, April 04, 2010

 On the Sears.com site and found a bike jack on sale $69.99 for a 1500 lb motorcycle jack. I add it to my cart and continue to check out. When I get to the shopping cart, I almost fell out of my chair. It says Shipping is $12.34 and Surcharge is $65.00. It was twice the stated sale price,


  I allmost clicked on order tell I saw this hiden surcharge. I used the online chat and they said yes we chare a hidden $65 surchage on this item if I have it shiped to me sicne there is a small amout of fluid in the item. I asked if I could pick it up at one of the local Sears stores and they said no! I had to have it shiped and pay the $65 surcharge.


  This is vary wrong Sears charges twice the sale price and hides this from you tell you place the order. Sears needs to ether remove the surchare or add it to the stated price. I can't buy it at the price they state on the Sears.com site and have to pay twice as much!! BAD SEARS!!!!! BAD!!! Your site is a scam that hides the real price form us consumers.

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