Seattle Coffee Company cafe saporito ripoff evanston, Illinois
I ordered coffee from the Seattle coffee company. the ordered contained two flavors of coffee, two coffee mugs and two travel mugs. After I received the package, I canceled any further orders because I didn't like the coffee. On november 9,2009, my checking account was charged $79.00 by the Seattle Coffee Company, I called them immediately and was told by a customer service rep. that the computers had made a mistake and that my money would be returned within the next few days, I have not received any money and when I try to call all I get is a busy signal. Then today I get a package from Cafe Saporito. I don't know what is in it , because I am not going to open it and then get charged for something that I did not order. The package will go back to the post office to be returned at their expense. This company is a disgrace to all companies who do treat their customers fairly. I want my money back and I hope that somewhere a Judge throws the book at "the seattle coffee copany" people have it hard enough these days without being RIPED-OFF, by the likes of companies like this
2 Updates & Rebuttals
Cheeze 87
United States of AmericaSame thing
#3Consumer Suggestion
Sat, December 05, 2009
I just had the same exact thing happen to me. I ordered it back in Feb. and then cancelled it right away back in Feb. and they just charged me again twice in the last week for $79 each time. Cafe Saporito, a.k.a Seattle coffee, a.k.a Metro coffee, a.k.a Bellezza coffee WILL NOT refund your money, you have to dispute it. The thing is... not only do you have to dispute this on your credit card you also have to report it to the fraud dept. at the credit card company so they can cancel that number and re-issue you a new card. My credit card company said there is no other way to guarantee they will not keep charging me each month or whenever they feel like it. They will mail you affadavits to fill out and than they should clear you of all charges. You are right... companies like this are disgusting.
Honeywell
Naperville,Illinois,
USA
Just keep it simple
#3Consumer Comment
Mon, November 16, 2009
Call up your credit card company and tell them that you did not make the charge. You are far better off doing it that way than explaining the fact that you cancelled your ordered and take the chance that they have snook in some BS return policy.
This way you make it plain and simple. I didn't order it.