Complaint Review: Seattle Coffee Direct Belleza Coffee

I received an email for an introductory offer for Seattle Coffee Direct- for $5.00, I was supposed to get a pound of their coffee, 2 insulated travel mugs, and 2 coffee cups. I signed up online, and authorized ONLY a $5.00 charge.

When I got my credit card bill, Seattle Coffee Direct had charged my card $25.00 on 1/6/09, then $38.95 on 1/7/09. Then on 1/14/09, my card was charged $38.95 AGAIN by a company called Belleza Coffee that I can find NO information on (so I am assuming it is again Seattle Direct Coffee, since it is also based in Evanston, IL). At any rate, I have never placed an order with a company called Belleza Coffee, so- still fraudulent.

I tried to call Seattle Direct multiple times to get this straightened out, but always got a recording, even when I called during business hours. After calling 3 times, leaving my name and number each time, I left them a message letting them know I was alerting my credit card company, which I promptly did, reporting the activity as fraudulent and (on the advice of my credit card company) the card as stolen so that Seattle Direct couldn't try to rip me off any further.

STAY AWAY FROM THESE GUYS- They charged me all that money and never even sent the original order!

Lili
Chinle, Arizona
U.S.A.