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  • Report:  #502052

Complaint Review: Seattle Coffee Direct

Seattle Coffee Direct Seattle Coffee They offer a 5 for $5 promotion, but it's billed at $25 (not mentioning it's $5 each). They told me to refuse delivery and I would get a refund. I returned it with no refund. Internet

  • Reported By:
    Karenasmyers — Milford Pennsylvania U.S.A.
  • Submitted:
    Wed, September 30, 2009
  • Updated:
    Wed, September 30, 2009
  • Seattle Coffee Direct
    https://www.seattlecoffeedirect.com/indexS2_65.php?ver=545&CPA=SC&sid=197552SC25C95377-7477-41A7-88F7-1C545F0035BE
    Internet
    United States of America
  • Phone:
    8667942030
  • Category:

They make an offer of 5 items for $5, and then bill it at $5 for each item. I cancelled the account as soon as I saw the charge on my account. Seattle Coffee Direct said to refuse the package when it arrived and I would be issued a credit.


I refused and returned the package as directed.  Two months later I remember and can't find a credit.  I call Seattle Direct to find out when I'd receive the refund and the woman said they never received the package--so they wouldn't issue a refund.


They had a record of the account being cancelled, so I told them to check the tape of the conversation. After that I was transferred to a 'supervisor'.


Nice scam.  I had to speak with a supervisor before I could get a refund of the $25 (in a few days--never mind that it was already 2 months!).


The company lacks integrity. I'll never do business with them again, nor buy anything at Seattle Coffee again.


I see they've changed the ad to "5 for $5 each" and believe it was due to false advertising.

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