Complaint Review: SeattleCoffeeDirect.com

I answered a survey and and offer was presented online to receive two bags of premium coffee and a grinder for $9.00. There is supposedly some fine print somewhere that I never saw that says there is a $25.00 processing fee and automatic shipment monthly thereafter for $34.00 for two bags of coffee. It is clear that the "hook" is the $9.00 and they carefully hide the fact that they will actually end up charging you what amounts to $17.00 a pound for coffee.

When I called them, they did cancel the contract, but they refused to refund the first order, even when I offered to ship back their stupid order.

I filed a complaint with the BBB only to find out I am not the only one who has objected.

Marty
Long beach, California
U.S.A.