Complaint Review: Secret Cash Card Service Account Now EverPrivate Card

In July, 2007 I applied for a payday cash advance. About 2 days later, I went to my bank to get money only to find out that I had an over drawn charge and a $54.95 fee for a secret cash credit card / debit card that I did not order. My bank gave me the info for this company and I called them.

I was connected with a man that was very unprofessional and arrogant. I emailed the company the next day. and told them that I was going to report them to the BBB if I did not get my money refunded. I received an email from them stating that no need for action was needed on my part that they would be sending me my refund in 10 days. The emal read: "your refund has been processed. It can take up to 10 days & you will get refund check at your address. We hope you will buy a card in future when the need arise. this was July 31, 2007.

To date, I have not received my refund or heard from these people since. I called the company today, only to learn that the name now is Account Now! BEWARE of payday advances. My accounts are so messed up, I had to close out both accounts at both banks!

Jackie
Paterson, New Jersey
U.S.A.