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  • Report:  #1465732

Complaint Review: Secure Box Office

Secure Box Office Overcharged me and didn't send the requested seats Dana Point California

  • Reported By:
    grace — Dana Point California United States
  • Submitted:
    Fri, October 26, 2018
  • Updated:
    Fri, October 26, 2018
  • Secure Box Office
    41 Paloma
    Dana Point, California
    United States
  • Phone:
    949-248-8945
  • Category:

I mistakenly used secureboxoffice as the site came up as thought it was segerstrom theater.  I requested two orchestra seats to see the "waitress" on November 18.  I have charged a total of $367; I was sent tickets with the price of $59 each printed on them; $118 is a long way from $367.

  In addition, I ordered orchestra seating; I was sent tickets for the orchestra terrace, which was changed by secureboxoffice.

I attempted several times to talk with them about these errrors and got no where.  I was told I could sell the tickets if I didn't like them.  I belive the secureboxoffice site should be clearly listed on line as a fraud.

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