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  • Report:  #327146

Complaint Review: Security Associates International (SAI)

Security Associates International (Security Associates International (SAI) Taking money from my checking account when I have no service. Arlington Heights Illinois

  • Reported By:
    Fulleton California
  • Submitted:
    Sat, April 19, 2008
  • Updated:
    Sat, April 19, 2008
  • Security Associates International (SAI)
    21015 S. Arlington Heights Rd
    Arlington Heights, Illinois
    U.S.A.
  • Phone:
    800-323-7601
  • Category:

FirstLine install my alarm system on 12July2007.
January 31st 2008 my system went down.
Call their tech support and they tested my system,told me I needed a new radio. On Febuary 1st, they ordered a new radio. March 1st, they recieved the part. I called the tech center to find out when they were going to install radio. I was told, they would have find a service center near me to put in the radio. They also inforn me, that it would cost me $25.00 to have it installed. It is now April 18th,2008 and no new radio or service. I have asked to be let out of the contract.
They said I would have to pay for the remainder of the contract. I have filed a complaint with the California Contracors Licence Board. Also, filed a complaint with the California Consumers Affairs Lawyers. I turned in a complaint with their bond insurance company. I called SAI, to find out when my system would be up an running.
We are still looking for a service center to install the radio. They would not tell me how long that would be.

Gaylord
Fulleton, California
U.S.A.

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