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  • Report:  #1090768

Complaint Review: Security National Automotive Acceptance Corp

Security National Automotive Acceptance Corp SNAACSNAAC AutoSecurity National Continues to try to collect money after car note has been paid off Mason Ohio

  • Reported By:
    Jennifer — Newton Mississippi
  • Submitted:
    Wed, October 09, 2013
  • Updated:
    Thu, October 31, 2013

Even after paying off all monies owed, we continue to receive threatening emails, phone calls, and text messages from this company. They have recently threatened to initiate wage garnishment against my husband, in spite of the fact that we settled our debt and paid off all money owed more than six months ago.  We called them five months ago to confirm that our account was marked paid, and they said it was. Now, here we are five months later receiving threatening emails from their "pre-legal" department. 

1 Updates & Rebuttals


Snaac

Mason,
Ohio,

SNAAC Rebuttal

#2UPDATE Employee

Thu, October 31, 2013

Security National Automotive Acceptance Company (SNAAC) was established in 1986 as a specialty finance company that purchases and services retail sales finance contracts acquired from auto dealers in the sale of new and used automobiles. When we become aware of complaints related to the selling auto dealership, we are very limited in our ability to assist. We are one of many financing options a dealership has, and the deals are negotiated prior to it being assigned to us. We regret any situation in which one of our customers is unsatisfied with their car buying or financing experience. Once contracts are purchased, it is our intention to provide world class customer service. We encourage anyone with complaints or concerns to visit http://www.snaac.com/ripoffreport.aspx to begin the dispute resolution process or to better understand our role in their credit transactions. Please note that inaccuracies, falsehoods and malicious commentary may be posted to this site. It is our policy not to defend or respond to any specific claims in a public manner.

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