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  • Report:  #1315371

Complaint Review: Security Systems Inc

Security Systems, Inc Safe Home Security Safe Guard America Charging for terminated contract that I never signed Cromwell Connecticut

  • Reported By:
    kclemons12 — Atlanta Georgia USA
  • Submitted:
    Wed, July 06, 2016
  • Updated:
    Wed, July 06, 2016

Security Systems, Inc is charging me for terminating a 60 month contract that I never signed. Their service tech claimed the system was transerable and the service itself was transferable, but neither is true. The service tech put a hole in the wall of my residence prior to any signatures being on any contract which makes the system a permanent fixture and not transferable. The contract also was signed by someone other than one of the two homeowners which is against their policy and all work should have been stopped when neither homeowner was even present. The service tech was also aware this residence was a "flip" so it was getting sold withing 2 months of the time the system was installed which would make it completely senseless to sign a 60 month contract for 2 months worth of service. This is when the service tech assured the systems was transferable and the service was too. The new homeowners wanted the service, but the service was not transferable like was promised and the unit itselft had to have a hole punched in the wall for installation which made it a permanent fixture so the unit was not transferable either.

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