Securus Technologies Could have got better customer service from an inmate. Dallas Internet
I don't know where to begin. I don't know if anyone will ever read this. This company is the worst I have been lied to, hung up on, had money taken from me, wasted my life on hold sometimes hours at a time for no help. Mangers ignore transferred calls, reps won't listen and then talk over you continually give attitude. The video visitations start late and you never get refunds. Why haven't they opened a competitive company. The service is sad, the quality is disappointing, the people are disgusting, the prices are outrageous. Have inmates so the customer service Betty they would do a better job. If everyone stopped using them hopefully they would get bought out our go belly up. I pay these people's pay checks and they treat me worst then the most foul thing in this universe.