Print the value of index0
  • Report:  #1181787

Complaint Review: Sedona Beauty Secrets

Sedona Beauty Secrets Sedona Beauty Products Scam continues! Henderson Nevada

  • Reported By:
    anonymous — Portland Oregon
  • Submitted:
    Thu, October 09, 2014
  • Updated:
    Thu, October 09, 2014

I am new to the "Free" deals on the interenet.  Found out nothing is EVER free.

Sedona Beauty Secrets did it again!  They offer a sample product for $1.03 plus shipping. I ordered it on the internet and received a package with some eye cream & eye patches so I thought this was the "sample."

I did not discover I was charged $94.31 until I looked at my bank statement.  I would never spend that much for any cream for any part of my body.  I called them immediately.  The person I talked to was a female, sounded foreign.  When I asked for   a refund of my money after explaining I only wanted a sample  -  she said I did not cancel my "account" in the 8 day time limit so would not refund.  

I continued to say I did not open an account with them & if they thought I did cancel immnediately!

After asking for a refund repeatedly, she talked to someone while I was put on hold.  She said, then they would refund only 30% & cancel my "account."  I said again that was a scam and they should refund ALL of it because I didn't open an account.  She tried to cut me off & finish the call, but I insisted on the refund.

After about 20 minutes arguing, she said they would refund 60%, but that was the limit. They HAD TO keep a portion since I didn't cancel within 8 DAYS>  Finally, I just said it was very unprofessional to scam people like that & they should be reported.

I wish I had seen the complaints against this company before I fell for their $1.03 deal.  I learned a hard lesson!

Respond to this Report!