Complaint Review: Select Home Warranty

I bouhgt the highest package warranty from Select Home warranty, and now that I need them, it's been 7 days I have no AC at the house, middle of summer, getting respiratoty problems due to it, 89 degrees inside the house. The company onlu promisses but does nothing to fix it. It is covered under the contract, they know since it broke, and still under claims department to be approved.

I call, the only thing they say is, I am so sorry, its under review. Can't they realize that it is summer! It is ridiculous that amoutn of time waiting. I was forced to buy 2 window units so we can at least sleep and refresh from time to time. $139 each plus tax. They should refund me for those!

DO NOT BUY WARRANTY FROM THEM. SHAME ON THEM.