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  • Report:  #1529526

Complaint Review: Select home warranty

Select home warranty I paid in $1428.00 in fees to Select warrenty and after 34 months when my AC broke they did nothing. for a month of trying. Mahwah New Jersy

  • Reported By:
    Geoff1358 — Odessa Texas United States
  • Submitted:
    Thu, November 02, 2023
  • Updated:
    Thu, November 02, 2023

 

I have a Select Home warranty since 12/21/2020 and paid $42.00 per month for home appliance and device coverage. September 20, 2023 my AC went out. I called one AC company and they inspected and said it was the blower fan motor. I told them I had a Select Home warranty and they told me they do not work with Select. I called Select and the claim is below with communications between myself and Select Home Warranty Agents. 

 After paying in $1428.00 in fees Select never repaired anything or even sent out anyone to repair my system. They committed fraud claiming that for the 42/month fee my home was covered under their protection and Select would replace or repair any appliance or item in my home covered in warranty which the AC was. THEY NEVER REPAIRED OR EVEN SEN T A REPAIR BUSINESS TO MY HOME TO REPAIR MY AIRCONDITIONING.  Of course I would like a refund. But regardless this company should be penalized for advertising coverage and when I request service they gave nothing which is in direct violation of their advertised claim and contracted responsibility. A month of waiting and I finally contacted a local AC service and they came out 2 days later and repaired my Central Air in three hours.

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