Complaint Review: SELECT PORTFOLIO SERVICING

Since October 2016 SPS has held up the money that our insurance company paid to have our home repaired from a windstorm.  The insurance check was sent to us for $25,079, we signed it as we were told to do and then mail it to SPS  to sign since the check was over $10,000.

This is June  2017 and our home is still not repaired because SPS won't release any funds.  We have been getting the run-a-round for months and our home (roof, gutters, fencing) are all getting worse as it rains.  Countrywide sold our loan to SPS via Bank of America during the fall out.  What a mess.  Don't ever get entangled with this devilish company.  Why isn't the government doing something about this company?  

I can only pray that they get closed down for unfair practices.  I have never spoken to the same person twice and many times they have "accidentally" on purpose hung up because they know they are wrong as two left shoes on the wrong feet. 

Annette, Colorado Springs, CO