Complaint Review: Select Skin Therapy Coal Cosmetics

I accepted a free trial offer of Select Skin Serum/DR-Cream with shipping fee of 4.95 for each product. They automatically signed me for a subscription and charged me the full amount for what was advertised as a trial sample. Turns out the sample is only free for the trial period of 14 days. You basically need to let them know that you don't want the product in order to cancel the subscription. I called the customer service spoke to Aileen and she said she cannot cancel the charges since it was past the trail period. I tried to ask for more information about the company to complain but she cannot give me physical address only fax no. She was in a hurry to put down the phone and said that she has a lot of calls waiting and hung up on me.