Complaint Review: SelectCare Benefits Network

I saw an add on tv about Evista. I contacted them by web.Then by phone. They asked monthly income. I told them the SS amount but sometimes we make a little extra but didn't know exactly how much and would have to get with my husband and find out.They said that I qualify.

Before I get the agreement package I will have to give them my credit card number. I won't get anything until they get $50 application fee and 1st month $30.(Actually the first time I called them I didn't give them anything. Jermiah wanted to go ahead and order the med. But I said I had a month's worth and will call back.) So I called and gave them my card number and that is when they mailed the package.Before I got the package I called to ask about another med. They said they can't offer that med.

When I received the package I started filling it out. I had a few questions. Some of the info was wrong. I asked them to correct it. As I was reading over the package I realized it wasn;t quite what I thought it was and when I got my tax filing info I thought maybe I wouldn't qualify. (they told me that wasn't their fault that I gave wrong info) I told them I didn't want to do this, since I have the whole story on it now.

They led me to believe the meds would be mailed to me. Then they told me I would have to pick them up from my Doctor.One of my questions to Amy was, "If I start getting the generic for less than $30 dollars,say maybe at WalMart, do I still have to pay them the $30. She said no." After a little more conversation she said" all I need to do is write them to cancel."

When I told them I wanted to cancel they said I needed to get it to them in writing before the next draft date.Which was the 11th. Or I will pay another $30. I said I haven't even gotten any medication yet. I haven't even sent in the package yet. She said it didn't matter. She also said ALL of the application package needs to be mailed back to us.

I was in the process of filling it out and signing it. So I took a black marker and Xed thru it and wrote cancel on it. They told my credit card company I signed the agreement.I think that is one reason they wanted ALL of the package back. Even though I Xed it. They still used my signature against me. I asked for a refund since I really haven't even mailed my application in yet. They said they don't give refunds.

I believe they mislead people and they prey on people. Why else would they have to have a credit card number and payment BEFORE they get the package back. They are shadey and deceitful.Evista is approx. $150 so $30 a month sounds real good. I want to thank you for your time on this. please note....the requested ALL of application package back. I sent it back with an X thru it and CANCEL written on it.

They sent a copy of this to my credit card co. with my signature on it. I was in the process of filling out and signing this application when I called with questions then decided just not to do it. My X and CANCEL was ignored. I guess I should have blacked out my name and signature. I figured if I put a big X thru the page and write CANCEL on it that it couldn't be used.

I just want to try and save someone else from being ripped off. $80 is a lot of money to me. We live on SS and sometime make a little extra.

Vickie
Somerville, Texas
U.S.A.