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  • Report:  #813008

Complaint Review: sellandrecycle.com

sellandrecycle.com They have not issued my payment for $51.00 for my old cell phone as they promised. Internet

  • Reported By:
    thedon3 — pearl river New York United States of America
  • Submitted:
    Thu, December 22, 2011
  • Updated:
    Sat, January 28, 2012
  • sellandrecycle.com
    Internet
    United States of America
  • Phone:
  • Category:

They are a cell phone recyle internt company. They recievd my cell phone on 12/5/2011. They were to issue a $51.00 payment five days after recving the phone. I have sent them many email about my payemnt to whcih I have not recieved any respone. Ther is np phone number ophysical address listed on the web site. I still have not recieved my payment of $51.00. They are a scam

5 Updates & Rebuttals


SellandRecycle.com

United States of America

Update

#6REBUTTAL Owner of company

Sat, January 28, 2012

Can you please provide us with your info or call us to solve this problem. 

I am not sure why you are not contacting us to solve this issue and rather continue to post messages on
this site.

We are a legitimate company and wish to compensate you for your recycled item, we only need you to contact us. Please call us tomorrow at 305-433-2171

Thank  you.


Angry Customer

United States of America

Contact Information for sellandrecycle.com

#6Consumer Comment

Sat, January 28, 2012

I finally track them down through the BBB in San Francisco: http://www.bbb.org/greater-san-francisco/business-reviews/cellular-telephone-equipment-and-supplies/cellular-wings-in-san-francisco-ca-378875. The BBB clearly shows both Cellular Wings and sellandrecycle.com owned by Giovanni Gastelum


SellandRecycle.com

United States of America

Wish to solve issue..

#6UPDATE Employee

Thu, January 12, 2012

Hello,

Can you please email us to info@sellandrecycle.com or go to the home page and click on our support button to open a ticket so we can solve this problem. We apologize for any inconvenience this may have caused you. We are not sure why you feel we are a ripoff. We wish to pay you for your phones and clarify to see what happened to your assessed items.

Thank you for your understanding.


thedon3

pearl river,
New York,
United States of America

Still A Scam

#6Author of original report

Mon, December 26, 2011

The owner stated he never recieved the emails, I use his own site to send the contact information. He can check my email vs the payments. He is a scam artist


SellandRecycle.com

United States of America

Never Received Messages

#6REBUTTAL Owner of company

Mon, December 26, 2011

Hello,

We have customer service representatives that answer all emails that come in. We are not sure why you did not receive a response. We are not here to take advantage of anyone. Please  email me to giovanni@sellandrecycle.com and let me know your information so that we may locate your phone and release payment. We assure you war are not taking advantage of anybody. You can also call us at: 305-433-2171.

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