Print the value of index0
  • Report:  #1273068

Complaint Review: Service America

Service America No Service from Service America Fort Lauderdale FLORIDA

  • Reported By:
    Anonymous — St. Petersburg Florida USA
  • Submitted:
    Wed, December 09, 2015
  • Updated:
    Wed, December 09, 2015

Service should not be in the name of this company.  I scheduled a service call over a month ago to adjus the door and repair the turntable on my built-in microwave.  The technician was unable to do the repair on the initial visit because he had to order spings for the door and a motor for the turntable.  

After 2 service call cancellations due to the delay in getting the parts, the technician arrived on 12/8/15 with the door parts. An hour later antoher technician arrived with the turntable parts.

Both technicians worked over 2 hours after which, the door was not repaired (although the technician claimed that new springs were installed), the turntable did not revolve and the microwave along with my oven would not power up. 

Both technicians left after stating that they would have to order a new keypad membrane.  I must add that prior to the attempted repair, the microwave functioned with the exception of the turntable and the oven functioned properly.

The next available service call is 12/16/15 to install the new part.  I am in worse shape now without a functioning microwave and oven.  As far as I'm concerned, they damaged my appliances.

Respond to this Report!