Complaint Review: Service America

Had service America for 10+ years paying approx. $400 a year on a service contract that turns out to be useless!! Called for general maintenance to clean AC unit and Dryer vents and being it wasn't covered paid $300 to have tech come from service America. He didn't seem to know what he was doing but he was the expert right?! NOT! He supposedly cleaned AC unit and dryer vents but At 3am the next morning I woke up to a flood from AC unit - called Service America and they couldn't schedule someone to come for 4 days!! I have a flood and cant use the AC because your tech created a problem!!! Now I had to pay another repair man to come fix the issue they caused and now they don't want to issue me a credit and claim I now voided the contract. Worst C/S and supervisors - they claim to have satisfaction guaranteed BS!!!!  DO NOT BUY ANYTHING FROM THEM AND THERE SERVICE CONTRACTS ARE RIPOFF AND WASTE OF MONEY YOU CAN SAVE FOR A REAL REPAIRMAN IF YOU HAVE A PROBLEM!!!!!